The 2020 Subaru Love Promise Community Commitment Award

The 2020 Subaru Love Promise Community Commitment Award

We've been nationally recognized for our dedication to our community and the Subaru Love Promise.

We're honored to receive the 2020 Subaru Love Promise Community Commitment Award. This award nationally recognizes Subaru retailers who are making the world a better place while demonstrating an outstanding commitment to supporting passions and causes in local communities. These efforts are focused in important areas such as the environment, community, health, education, and pets.

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What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

How is CMA's Subaru of Winchester dedicated locally to the Love Promise?

We Love our partnership with our Local SPCA in conjunction with Subaru Loves Pets. Our partner school is Orchard View Elementary as part of Subaru Loves Learning. We donate blankets to Valley Health Systems for our Subaru Cares initiative. We love collecting new bikes for Toys for Tots at Christmas. We participate in a fund drive during September each year for pediatric cancer care and research and Breast cancer awareness during our October PINK month.

SPCA of Winchester, Frederick and Clarke Counties

Retail Facility re-cycling

Orchard View Elementary Scholl

Toys For Tots

Valley Health

Did CMA's Subaru of Winchester go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.

Love Promise Stories from CMA's Subaru of Winchester

Subaru and CMA's Subaru of Winchester believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

Subaru for Life - Bill M

In 1996, I was changing jobs/careers. I needed a reliable, safe, efficient and affordable car for my daily 110 mile round-trip commute. I had never owned a Subaru before, but respected the marketing and industry positioning. I found a 1996 Impreza Outback Sport and bought it. The car was excellent, meeting all of the above criteria. I had it serviced where I bought it at Dulles Subaru strictly according to the maintenance schedule and it served me very well through all my weather and commuting. I was so pleased with the 1996 Impreza that in December 2000, I bought a 2001 Outback H6-3.0 LLBean edition for my wife as an Anniversary present. In 2004, my wife convinced me to purchase another commuter vehicle . . . larger, heavier, nicer, so the 1996 Impreza was relegated to the task of teaching my 3 kids how to drive and I bought a 2004 H6-3.0 Outback Sedan. At this point, I now owned 3 Subaru and my primary Service person was Mandy. Mandy worked with me to keep these vehicles (and my 1994 Chrysler Town & Country) is great form. In 2014, after 20 years of great performance, one of the two onboard computers in my Town & Country failed and we could not replace it, so I ordered a new 2015, fully loaded, Outback 3.6. Around this time, my oldest son needed a good car for his life. I worked with Mandy to identify a really nice 2004 H6-3.0 Outback for my son. He loved this car and Mandy's service attention until it saved his life in a single car accident one stormy night. He replaced it with a new Legacy 3.6R which he still owns. My younger son was in an accident in 2012 in the 1996 Impreza. He needed a car for his life and bought a 2012 Impreza sedan that served him well through this year. By now, Mandy had taken the job as Service Manager at CMA's Subaru of Winchester, and we all followed her (I actually live in Winchester) there. My younger son married in 2018 and his wife needed a good car for her life. Again, consulting Mandy, she bought a 2012 Impreza Sport Sedan (that she still owns today). This year, my son's 2012 Impreza was totaled and, again, working with Mandy to identify the right vehicle, he is now the proud owner of a fully loaded 2.5 Pzev Outback. When I bought my new 3.6 Outback in 2014, I had Mandy restore my 2004 H6-3.0 Outback Sedan to all factory conditions and gave it to my daughter and boyfriend (now husband) to drive to their home in Salt Lake . . . with one condition . . . they had to have the vehicle serviced and maintained at their Subaru dealer. That car will last them and their two dogs (Shiba Inu and Australian Shepard) for at least 20 years if it is well maintained. Maintenance is very important to me, and the quality of the service and technicians at CMA's Subaru of Winchester is extraordinary. They remain loyal to exceptional care of all my vehicles and family members. Today, all is well and our family is very happy with our experience with Subaru vehicles, Subaru Sales, and Subaru Maintenance (Mandy makes all the difference). As a footnote, my sister needed to replace her Honda Fit and now owns a 2018 Forrester. Thank you, Subaru, for many years of great industry performance . . . to me, they are the best, safest, most reliable vehicles available.

Subaru for Life

Top Notch, no doubt, no question! - Timothy F

Let’s face it, I despise dealerships, I have a lengthy history of fights with hundreds of them over simple issues such as poor customer service, service improperly completed, over pricing, lying, stealing and cheating. I really hate dealerships. This forces oneself to start maintaining their own vehicle. So I started replacing parts and doing oil changes myself. In 2017 my wife wanted to buy a Subaru, the price of this model with all the features was steep and we knew, as we always do with any high end vehicle, the money does not stop there. She drives long miles which results in frequent check-ups, maintenance and repairs, if any. To keep it in top performing condition we needed a team of people willing to play ball. I need reliance and trust for those who would be maintaining the vehicle. Well, three years later here we are, as I hop from one dealership to the next with my Jeep Renegade for repairs I'm unable to perform on my own, my wife continues to take her 2017 Subaru Cross trek Limited to the Winchester Subuaru. Is it a joke? Am I being set up? I can’t figure these guys out! They are actually … nice, honest, caring, seriously, even knowing how mean I can be when I’m angry. Dusty, our amazing fast-talking representative who will bend over backwards to make sure the job is done the right way, Mike and even Scott, our main tech, who is a master pro of making sure my wife stays safe on the road, never, ever disappoints. This is not about me, this is about the safety of my wife, I would not trust any other group of guys. Have you ever tipped your tech, especially at a dealership? Of course not, it’s ludicrous, why would anybody in their right mind do that? I did, I tipped them. Seriously! So at the age of 45 and over hundreds of dealerships & mom & pop shops we have visited, fought with, and have vowed to never returned to over the years, here we are, still relying on our people at the Winchester, Subaru to do what's right. My next venture, I plan to start taking my 2017 Jeep Renegade Sport there, I'm willing to stamp a Subaru logo on the vehicle in order to disguise it, just so I can get their service. But I know it's not necessary, as I know they will do whatever they can to help us in any way. Our company modo is that we are the Dunder Mifflin of Vending machines, but I have to say, Subaru at Winchester, they Dunder Mifflin us everytime! Thanks so much fellas, it is true what I say, you can always make up for any price, by being the best at what you do and who you are.

Top Notch, no doubt, no question!

The Subaru Love Promise - Travis G

I would like to share the Subaru Love promise with a little story. My family currently has 3 Subaru’s in the family and we have owned 7 total. Our 2015 Subaru Forrester started having a transmission issue. We have always had great service with the CMA's Subaru of Winchester and took it to have them take a look. They found the Transmission had an issue they would need to replace the whole unit. We were really bummed since we have never had any issues with any of our other Subaru’s. CMA's Subaru of Winchester and Subaru America really stepped up. They helped us through this trying time to get our Transmission replaced in only 2 days, and at a very reasonable cost during the holiday season. I would personally like to thank the Service Writer, Mechanic, and Service manager for their help through this whole issue. The Subaru team at CMA Subaru of Winchester took the time to talk to us and listen to our issues, we were taken care of in a very timely and friendly way. We will continue to get our Subaru’s serviced and purchase Subaru’s from the Great Team at CMA Subaru of Winchester. Thank you, Travis G

The Subaru Love Promise

Toys for Tots - James W

CMA's Subaru of Winchester, Thank you very much for your generous donation of 50 bicycles. Your donation will help a lot of less fortunate children in the area enjoy a very Merry Christmas. In 2019 11503 toys 4831 boos and 10974 Stocking Stuffers were distributed to 2747 children in Frederick County, Warren County, Clark County, Shenandoah County, and Page Country. Our work would not be possible if it weren't for generous donors such as you. Thank You Again, James Wolfe Toys for Tots Coordinator Winchester, VA

Toys for Tots
Toys for Tots

Fred has a Bed - LAVENDA D

Subaru Loves Pets Love Promise Story 2020 Fred came to the SPCA of Winchester, Frederick, and Clarke Counties in February of 2020. The animal shelter pulled Fred from another shelter where he was at risk for being euthanized due to space. Poor Fred had a variety of troublesome health issues that limited his adoptability. At 4 years old, Fred's owners moved away and left him behind at the apartment. Abandoned and confused, Fred started to pull his own fur out and quit using the litter box. Due to being abandoned, Fred was no longer a fan of humans. He had become aloof and no longer reached out for companionship. This demeanor meant that it would be even more difficult to find Fred the right family. Once he came to the Winchester SPCA, he was treated for fleas and ticks, de-wormed, received all his vaccinations, and got a microchip. Fred's anxiety and fur pulling meant reoccurring trips to see the vet and a multitude of medications to ease his condition. Fred was placed in foster care for a time with the goal of easing his anxiety and determining what was causing his litter box issues. The Winchester SPCA utilized a litter box attractant to encourage appropriate litter box use. This was effective. Finally, in May of 2020, Fred was ready be transferred to the SPCA adoption center. Unfortunately, Fred was often overlooked for younger, more playful kittens. He still did not appreciate the companionship of humans. Fred was moved to the director's office with the hopes she could make him feel comfortable with people again. Fred would get close to the director but not engage or allow her to pet him. He slowly got closer and closer but never enjoyed being touched while in the shelter environment. Staff was concerned poor Fred would never find a family to appreciate him. Then, on October 27, 2020, after 8 long months in shelter, and during the Subaru Loves Pets Wag O Ween adoption event, Fred's new mom came into the shelter. She completely understood Fred and was more than willing to give him a new home. She recently sent us this amazing follow up photo. As you can see, Fred is on her lap. She let us know that Fred is doing so well! He’s started to come out of his shell and is very happy in his new home. He’s come so far! We are so grateful to CMA's Subaru of Winchester for sponsoring Subaru Loves Pets and making this match possible. Thank you from Fred, his new mom, and whole team at the Winchester SPCA. Finding homes for underdogs "undercats" like Fred, keep us doing what we love and make all of our hard work worthwhile. We're so happy Fred has a Bed and family to tuck him in at night.

Fred has a Bed